Careers

We are building a small, service-focused team around a simple idea: healthcare information should be easier for people to understand. If you enjoy helping people, communicating clearly, and learning how healthcare arrangements work, we would like to hear from you.

What We Look For

Care about the work. We want people who take pride in explaining things accurately and thoroughly, not just quickly.
Straight talk with the people we help. You will be on the phone or by email explaining how something works. Plain language beats jargon.
Reliability. Following up when you said you would matters more here than any single line on a resume.
Attention to detail. Healthcare terms and program rules matter, and getting them right builds trust.
Good judgment. Knowing when to give an answer and when to point someone toward a professional is part of the job.

Experience in healthcare, customer service, or education helps. If you have the attitude and not yet the background, say so, because we do train.

Roles We Hire For

We are a small team, so openings come and go with demand. These are the roles we hire into.

Member Services Coordinator

Help prospective and current members organize questions, understand basic service information, and navigate routine communications.

Qualifications

Strong written and verbal communication
Organized and comfortable handling detailed information
Friendly, patient approach to customer questions

Benefits

Collaborative small-team environment
Opportunity to learn about consumer healthcare models
Work centered on helping people understand their options

Healthcare Education Specialist

Create and explain plain-language educational material about Direct Primary Care, healthshare concepts, and medical cost planning.

Qualifications

Strong research and writing skills
Ability to explain complex subjects clearly
Interest in healthcare and consumer education

Benefits

Meaningful educational work
Supportive team environment
Opportunity to develop healthcare communication skills

Community Outreach Coordinator

Build relationships with people and organizations throughout the Charlotte-area service region and help introduce them to our educational resources.

Qualifications

Comfortable speaking with community members
Strong interpersonal and organizational skills
Familiarity with the Charlotte region is helpful

Benefits

Local community involvement
Varied day-to-day responsibilities
Opportunity to build professional relationships across the region

How to Apply

Email contact@directprimarycarecharlotte.com with "Careers" and the role in the subject line. Include:

A short note about your relevant experience
Your resume, or simply a list of previous jobs and dates
A phone number and the best time to reach you

We read every application. If there is a fit, expect a short phone conversation first, followed by an in-person or video meeting so we can get to know each other before you commit.

We do not always have an opening posted. Send your information anyway. We keep applications on file and reach out first to people who already introduced themselves when a spot opens.

Direct Primary Care Charlotte considers all applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Questions about this page?

Prefer to talk? Call (704) 918-5149 or email contact@directprimarycarecharlotte.com and we will get back to you.